2020–2021 Departmental Results Report Next Table of contents From the Minister Results at a glance Results: what we achieved Core Responsibilities Benefits, Services and Support Commemoration Veterans Ombudsperson VAC Internal Services Analysis of trends in spending and human resources Actual expenditures Actual human resources Expenditures by vote Government of Canada (GC) spending and activities Financial statements and financial statements highlights Financial statements Financial statements highlights Corporate information Organizational Profile Our Raison d’être, mandate and role: who we are and what we do Veterans Ombud’s Mandate Operating context Reporting framework Supporting information on the Program Inventory Supplementary Information Tables Federal tax expenditures Organizational Contact Information Appendix: definitions ISSN 2560-9653 This publication is available upon request in alternate formats. PDF Version Next